FAQ

Travel Details

Can I bring my pets aboard the private jets?

Yes, of course you can bring your pets aboard the plane. We are happy to have them and take them along for the journey but they do need to be approved and announced during the booking process. All unannounced pets at the time of departure are subject to operator approval.

Can I bring alcohol or cannabis on a private flight?

While cannabis is a no-go due to legal constraints, you are welcome to bring alcohol aboard. However, the serving of alcohol is managed by our trained crew to ensure a safe and enjoyable flight. Our Alcohol Policy is aligned with FAA Part 135 regulations to ensure everyone’s safety and compliance.

Do I still need to go through customs/immigration for international travel?

Yes, customs and immigration procedures apply to international private charter passengers. The specifics may vary by the arrival country. While security and baggage checks are less stringent compared to commercial flights, the same fundamental processes apply, albeit with shorter wait times.

Can I request catering onboard?

Absolutely! While all flights come with complimentary snacks and water, we are more than happy to provide a full catering menu upon request to elevate your in-flight dining experience.

Do you assist with ground transportation?

Yes, KinectAir collaborates with multiple private and rental car services to cater to your ground transportation needs. Kindly inform our team about your requirements, and we’ll arrange the suitable options for you.

What documentation is required for international private travel?

For international travel, passengers must present valid passports and visas. Ensure your documents are up to date, with at least six months’ validity from the date of departure. It’s also prudent to keep a copy of your passport and leave one with a trusted individual. When traveling on business, check for visa requirements with your employer or the embassy/consulate of the destination country.

Still have questions?

Contact us for more information or assistance.

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